Complete our compliance training and join the LifelineRunner driver network. 90 minutes. Mobile-friendly. Certification included.
9
Modules
~90
Minutes
1 Year
Certification
What medical couriers transport, why compliance matters, and what's expected of you.
What HIPAA is, what PHI means, the minimum necessary rule, and common violations.
Prescription bags, delivery manifests, family members, apartment drops, nursing homes, and multi-stop routes.
Scan procedures, timestamping, signature requirements, proof-of-delivery integrity, and when NOT to leave packages.
Temperature awareness, contamination risks, secure transport, sealed containers, and separation requirements.
Exposure risks, PPE basics, spill response, needle hazards, and post-exposure procedures.
Vehicle theft prevention, medication theft, robbery awareness, unsafe deliveries, and weather considerations.
Professional communication, elderly patients, de-escalation, missed delivery etiquette, and the no-medical-advice policy.
App usage, status updates, proof of delivery, photo policies, escalation workflows, and support procedures.
Is this training required?
Yes. Every LifelineRunner driver completes this training before activation. It ensures everyone meets the same HIPAA and compliance standards.
What if I don't pass a quiz?
You can retake it as many times as needed. You need 80% or higher to pass each module. Review the explanations and try again.
Can I access this on my phone?
Yes! This training is fully mobile-friendly. You can work through it on your phone, tablet, or computer.
How long is my certificate valid?
Your certificate is valid for one year from the date you complete all modules. You'll be reminded before it expires so you can renew.